Legal & Terms
Last updated: April 2026
Important Notice — Product Use & Legal Compliance
⚠️ NOT FOR HUMAN OR ANIMAL CONSUMPTION
ALL products sold by PeptidesUKLtd are strictly for in-vitro research and laboratory use only. They are not intended for human or animal consumption, therapeutic use, self-administration, or any clinical application whatsoever.
⚖️ Legal Compliance
It is the sole responsibility of the buyer to ensure that the purchase, possession, and use of any product complies with all applicable laws and regulations in their jurisdiction. PeptidesUKLtd accepts no liability for any unlawful use of its products.
By purchasing from PeptidesUKLtd, you confirm that:
- You are 18 years of age or older.
- You are a qualified researcher, scientist, or laboratory professional purchasing for legitimate scientific research purposes.
- You will not administer any product to humans or animals under any circumstances.
- You will not use any product for self-medication, self-treatment, or any personal health purpose.
- You are aware of and will comply with all applicable laws and regulations in your jurisdiction.
- You accept full responsibility for the safe handling, storage, and disposal of all products.
- You understand that these products have not been approved by the MHRA, FDA, or any other regulatory body for human use.
No Medical Advice
Nothing on this website constitutes medical advice, diagnosis, or treatment. PeptidesUKLtd does not provide dosing guidance, medical recommendations, or health advice of any kind. Always consult a qualified healthcare professional for medical guidance.
Order Refusal
PeptidesUKLtd reserves the right to refuse or cancel any order where there is reasonable suspicion that products may be misused. We cooperate fully with law enforcement and regulatory authorities.
Terms & Conditions
1. Agreement
By accessing or using the PeptidesUKLtd website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Eligibility
You must be at least 18 years old and a qualified researcher or laboratory professional to purchase from us. By placing an order, you represent and warrant that you meet these requirements.
3. Product Use
All products are sold exclusively for research purposes. Any other use is strictly prohibited. PeptidesUKLtd accepts no liability for misuse of products.
4. Pricing & Payment
All prices are listed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. Payment must be received in full before dispatch.
5. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including where we suspect misuse, fraud, or violation of these terms.
6. Intellectual Property
All content on this website, including text, images, and branding, is the property of PeptidesUKLtd and may not be reproduced without written permission.
7. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
Data We Collect
We collect information you provide when placing an order, including your name, email address, phone number, and shipping address. At checkout we also collect payment card details — these are processed securely by Stripe and are never stored on our servers. We also collect standard website usage data via cookies.
Checkout & Order Data
When you place an order, we collect and store the following data to fulfil your purchase: full name, email address, phone number, delivery address, order contents, order value, and shipping method. This data is retained for up to 7 years for legal and accounting purposes in accordance with HMRC requirements.
How We Use Your Data
- To process and fulfil your orders
- To send order confirmation and dispatch notifications to your email address
- To communicate order updates and support
- To comply with legal obligations (including HMRC record-keeping)
- To improve our website and services
Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (e.g., payment processors, couriers) solely to fulfil your order.
Data Retention
We retain order data for up to 7 years for legal and accounting purposes. You may request deletion of your personal data at any time, subject to legal retention requirements.
Your Rights (UK GDPR)
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below. You also have the right to lodge a complaint with the ICO (ico.org.uk).
Cookies
We use essential cookies to operate the website and session cookies for your basket. No third-party tracking cookies are used without your consent.
Shipping, Delivery & Tracking
Order Processing
All orders are processed within 2–4 business days after payment has been successfully received, cleared, and verified. Please note payment via card link takes three working days to clear.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
We offer tracked shipping services to ensure safe and reliable delivery of all orders. Available shipping options and estimated delivery times will be displayed at checkout and may vary depending on destination and order size.
Estimated Delivery Times
Estimated delivery times begin once an order has been dispatched:
Delivery times are estimates only and may vary due to carrier delays or unforeseen circumstances beyond our control.
Discreet Packaging
All orders are shipped in plain, discreet packaging with no indication of the contents or nature of the products inside.
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your shipment. Please allow up to 24 hours for tracking information to become active.
Customs & Import Duties
All orders are dispatched from within the United Kingdom and are not subject to import duties or customs fees for UK delivery addresses.
✅ Orders delivered within the United Kingdom are NOT subject to import duties and taxes as they are dispatched from the UK.
We are not responsible for delays caused by customs clearance processes.
Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact us within 7 days of the expected delivery date so we can investigate with the shipping provider. We are not responsible for delays caused by incorrect shipping information provided at checkout.
Incorrect Address
Please ensure that all shipping details are accurate before completing your order. Orders shipped to an incorrect address due to customer error may not be eligible for replacement or refund.
Lost or Returned Packages
If a package is returned to us due to failed delivery attempts or refusal, reshipping may require an additional shipping fee. In the event of a confirmed lost shipment, we will work with the carrier to resolve the issue in accordance with their policies.
Returns Policy
Due to the perishable nature of our products, we cannot accept returns under any circumstances.
Reships and refunds are not guaranteed. However, genuine claims — such as confirmed lost shipments or items arriving in an unusable condition with supporting evidence — will be considered on a case-by-case basis. Please contact us at [email protected] within 48 hours of delivery with full details and photographic evidence where applicable.
Disclaimer
PeptidesUKLtd makes no medical claims regarding any of its products. All product descriptions are provided for informational and research reference purposes only.
No Medical Advice
Nothing on this website constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical guidance. Our products are not medicines and have not been approved by the MHRA, FDA, or any other regulatory body for human use.
Limitation of Liability
To the fullest extent permitted by law, PeptidesUKLtd shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products. Our total liability shall not exceed the value of the order in question.
Accuracy of Information
While we strive to ensure all product information is accurate and up to date, we make no warranties regarding the completeness or accuracy of product descriptions, pricing, or availability.
Regulatory Compliance
It is the buyer's sole responsibility to ensure that the purchase, possession, and use of any product complies with all applicable laws and regulations in their jurisdiction.
Contact Us
For any legal enquiries, data requests, or compliance questions, please contact us using the details below. We aim to respond to all enquiries within 2 business days.
For general order enquiries, please include your order reference number when contacting us.